Our Products

What do I get when I purchase from Catholic Media House?

Why can't I purchase a DVD?

Purchasing Products

I need technical support for the product I purchased from you, who do I call?

What methods of payment do you accept?

Why was my credit card denied?

Can you please explain, in detail, the entire purchase and download process?

When I try to add a product to my cart it says my cart is empty, is this a problem with the site?

What methods of payment do you accept?

How do I get a receipt?

I'm not satisfied with the product I bought, can I get a refund?

Downloading Products

What is an MPEG-4 file?

What is an MPEG-1 file?

How do I open a .ZIP file?

My download didn’t work the first time. Can I try it again?

How do I access my download links?

Presentation Issues

Can I play loops and mini-movies in PowerPoint or Keynote?

General Questions

Where is your business located?

Can I use a product in printed material?

I am interested in selling media I have created on your website, how can I submit it?

What rights are granted with the purchase of the media?

Can I get a subscription?

What are mini-movies?

I cannot view any of the video previews on your site, is this a problem with the site?

What is my Catholic Media House username or password?

Where can I find the links to download my files, view my order history, and account details?

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Purchasing Products

Downloading Products

Presentation Issues

General Questions